Privacy Policy
Last Updated: April 12, 2026
1. Introduction
At Carlton Renovations, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Facebook and Instagram advertisements.
2. Information We Collect
We utilize Meta (Facebook and Instagram) Lead Ads to connect with potential clients. When you submit a Lead Form on these platforms, we collect your name, email address, and phone number. This data is used solely to provide renovation estimates and project consultations. We do not sell your personal data to third parties. By submitting a form, you consent to Carlton Renovations contacting you via the methods provided to discuss your project.
3. How We Use Your Information
We use the information you provide strictly for the following purposes:
To provide you with a free project estimate.
To contact you via phone or email regarding your inquiry.
To internalize project requirements for labor and material quotes.
We do not sell, rent, or share your personal data with third-party marketers.
4. Consent
By submitting our Lead Form, you provide explicit consent for Carlton Renovations to contact you. You may withdraw this consent at any time by contacting us at the email provided below.
5. Data Storage and Security
Your data is stored securely within the Meta (Facebook) Lead Center and our internal password-protected systems. We retain this information only as long as necessary to fulfill your request or comply with legal obligations in Ontario.
6. Third-Party Links
Our ads run on Meta platforms. Meta has its own privacy policies regarding how they track user behavior. We encourage you to review Meta’s Data Policy. We handle this data in accordance with Meta’s Data Processing Terms and this Privacy Policy. You may opt-out of Meta tracking via your Facebook "Ad Preferences" settings.
7. Third-Party Sharing
We use Meta (Facebook/Instagram) as a third-party service provider to facilitate our Lead Ads. By submitting a form, you acknowledge that your information will be transferred to Meta for processing in accordance with their Privacy Policy.
8. Your Rights (PIPEDA Compliance)
As a Canadian resident, you have the right to:
Access the personal data we hold about you.
Request the deletion of your data.
Withdraw consent at any time.
9. Contact Us
For any privacy concerns, please contact our Privacy Officer at:
Email: info@carltonrenovations.ca
Phone: +1 (416) 806-8825
